THCCAI manages, maintains, operates, and controls the administration and common areas of Pinecrest Village, The Villas, The Belle View, and The Woodlands. THCCAI holds office at the 11th floor of the Belle View and at building 10, unit 1015 of the Pinecrest Village.

To contact THCCAI from outside the Philippines, dial (0063) for the country code and (46) for the area code.

24-hour hotlines

• General assistance: 483-2188 / 483-0879 / 483-0826
• Medical emergency: 483-2185
• Fire emergency: 483-0841
• Security emergency: 4830797
  
  

THCCAI contact persons

• Administration and billing
  • Alice Cruz
  • tel: 483-1111 / 483-0888 ext. 3037/3038
  • office: Highlands Golfclubhouse Annex Bldg
• Assistant General Manager's office
  • Ramon Serrano
  • tel: 483-0826 / 483-0888 ext. 3078
  • office: 11th floor of the Belle View (west wing)
• Pinecrest Village and The Villas Residential Homes Manager's office
  • tel: 483-2188 / 483-0888 ext. 3096 to 97
  • office: Building 10, unit 1015, Pinecrest Village
• Belle View and The Woodlands Residential Homes Manager's office
  • Rommel Flores
  • tel: 483-0859 / 483-2510 / 483-0888 ext. 3117/3099
  • office: 11th floor of the Belle View (west wing)
• email: thccai@pacific.net.ph or thccai_admin@pacific.net.ph
  
  

Community services*
*provided upon request. Please contact your residential managers for inquiries and rates.

• housekeeping - on a monthly or hourly basis
  • laundry service
  • additional room amenities such as extra beds, sheets, pillows, bathroom items, soft drinks, bottled water, etc.
  • deep cleaning/extraction services for mattresses, upholstery, and carpets
    
• installation of cable TV (See available cable channels)and telephone lines
  
• minor repair and maintenance services (including electrical, air-conditioning, TV, plumbing, interior repainting, re-varnishing, etc.)
  
• delivery of maintenance supplies (such as LPG, light bulbs, etc.
  
• additional landscaping maintenance and improvements
  
• drivers' billeting services
  
• carwash services
  
• newspaper subscription and delivery
  
• DVD/CD/VHS rental
  
• business center services
  
  

Available by phone

• express food home delivery: 483-0811
  • available daily
  • delivery schedule: Sundays to Thursdays and Holidays from 6 a.m. to 12 midnight and 24 hours service Fridays and Saturdays
    
• laundry and dry-cleaning pick-up and delivery:483-2188
  • available daily, from 8 a.m. to 6 p.m.
    
• shuttle services - available at regular intervals. Please inquire from any reception desk.
  • Highlands shuttle loop includes the Highlands Golf Clubhouse, the Country Clubhouse, and the Sports Center only
    
    

Services provided automatically, at no extra charge

• pest control
• daily collection and disposal of garbage
• cleaning of common areas (such as hallways, stairways, streets, etc.)
• fire fighting and emergency services
• cleaning of ACU filters and grease traps
• maintenance of common landscape areas
• 24-hour security services
  
  

Payment facilities

Cash or check payments (payable to THCCAI) are accepted at any of the following:

• Belle View West reception area at the Belle View Condominium
• Pinecrest building 10 basement
• any Metro Manila I-Bank branch (your statement of account must be shown to the teller)